Refund policy

30-Day Money-Back Guarantee

 

At Bliss Bell, your satisfaction is our top priority. We stand behind the quality of our products and offer a 30-day money-back guarantee on all purchases.

 

Eligibility for Returns

 

You may request a return or refund within 30 days of receiving your order. To be eligible, the product must be unused or partially used. Opened products are still eligible for a refund within the 30-day window.

 

How to Request a Refund

 

To initiate a return or refund, please contact our support team at help@blissbell.co with your order number and reason for the return. Our team will respond within 24-48 hours with return instructions.

 

Refund Process

 

Once we receive your return request and it is approved, your refund will be processed within 5-7 business days to your original payment method. Shipping costs are non-refundable unless the return is due to a defective or incorrect product.

 

Damaged or Defective Products

 

If you receive a damaged or defective product, please contact us immediately at help@blissbell.co with photos of the damage. We will send a replacement or issue a full refund at no additional cost to you.

 

Exchanges

 

If you would like to exchange a product, please contact us at help@blissbell.co and we will arrange the exchange for you.

 

Contact Us

 

If you have any questions about our return and refund policy, please reach out to us at help@blissbell.co. We are happy to help!